Welcome to Lee County 9-1-1

Welcome to the new Lee County 9-1-1 website.  We have tried to provide you as much information as possible on how Enhanced 9-1-1 works in Lee County.  Please take a look at our website and let us know if there are any questions you might have.  We look forward to serving you.  Should you ever have to use 9-1-1 in Lee County, our hope is you get the help you need as soon as possible.  Please contact us if you have any questions or concerns.

Lee County 9-1-1 is governed by the Lee County Emergency Communications District Board.  The Board is appointed by the Lee County Commission.  The City of Auburn has a separate 9-1-1 Board.  The City Council in Auburn serves as the Board for the City of Auburn.

Lee County 9-1-1 and Auburn 9-1-1 work together on a regular basis to make sure the citizens of Lee County are served well by the 9-1-1 system.

There are three (3) Public Safety Answering Points (PSAP) or 9-1-1 Center in Lee County.  If you live in Auburn, your 9-1-1 call is routed directly to City of Auburn Communications Center.  If you live in the City of Opelika your 9-1-1 call is routed to the City of Opelika Police Department Communications Center.  If you live in the rural portions of Lee County, like Smiths or Loachapoka, then your 9-1-1 call is routed to the Lee County Sheriff's Office Communications Center.  

All three (3) 9-1-1 Centers can be connected together so no matter where you are calling from in Lee County, we can make sure you get help.

Also in Lee County, we are fortunate to have a 9-1-1 Center at East Alabama Medical Center (EAMC).  If you call 9-1-1 and need an ambulance or medical help, your 9-1-1 call is sent directly to the 9-1-1 dispatcher at the hospital.  EAMC will dispatch an ambulance and provide you emergency medical instructions on how to help unitl the ambulance arrives.  The dispatchers at the hospital are trained in Emergency Medical Dispatch.  They will provide you life saving instructions over the telephone until the ambulance arrives on the scene.